The engagement
How a measurement engagement actually runs
A review is a short piece of work with a clear start: your brief, our data request, a complete pack, then ten working days. This page is the sequence, not a brochure.
1. The brief
Write to us with the name of the hiring app as candidates see it, the markets it serves, and which path you care about first (campus, experienced hire, store roles, drivers, and so on). Mention languages on the apply screens. If you already have a weekly report, attach a redacted copy. That report is often the most useful artefact in the first hour.
2. The data request
We send a short list. Typical items:
- A walkthrough of the live apply flow on the device candidates use most.
- An event export, or read-only access, covering at least four weeks.
- The current definitions: what your team means by apply, screen, interview, offer.
- One named person who currently explains those numbers to leadership.
If you cannot export events, say so. We can still work from the walkthrough and whatever the analytics product will show in a shared session, and the pack will mark stages we could not count.
3. The complete pack
The ten-day clock starts when the items above exist, not when the first email arrives. Missing exports are the usual delay. We will not silently start and then surprise you with a thin pack.
4. Reconstruction week
Farah rebuilds the path on paper. Lim walks the screens and notes every event that fires too early, too late, or twice. We compare your weekly figures with the reconstruction. Disagreements get a question, not a guess.
5. The readout and the pack
You receive the findings pack the morning of the readout, or the evening before if you ask. The ninety minutes are for argument: which finding you accept, which screen you will change, which number you will stop presenting. We do not end with a slide titled next steps unless you want one; most teams already know the first three screens they will touch.
Who should be in the room
Someone from talent who owns the weekly figure, someone from product who can change a screen, and, if offers still leave the app through WhatsApp or email, the person who sends those offers. A leadership guest is fine. A room of twelve is not; people stop naming the awkward screens.
Afterward
The pack is yours. We do not keep candidate-level rows. Aggregated counts used in the tables stay in our files for twelve months in case you ask a follow-up, then they are deleted. If you want standing hours after the review, that is a separate booking — see monthly measurement hours.
When you are ready, send a brief.