Interview booked is not interview attended

Recruitment apps that let a candidate pick a slot almost always emit interview-booked at the moment of the tap. Talent teams then treat that count as a calendar of conversations. In Malaysia, Sunday warehouse interviews, campus assessment days, and Chinese New Year weeks make that shortcut expensive.

We sat with an in-house hiring app in Penang where hiring managers could cancel a slot in their own calendar without a cancellation event returning to the app. Candidates still received a confirmation. The no-show report grew. Managers were scolded. The event trail, once reconstructed, showed a pile of ghost slots: booked in the app, dead in the manager’s diary.

Another app recorded attendance only when a receptionist tapped “arrived” on a tablet. When the tablet battery died, a whole assessment morning vanished from the counts. Leadership concluded that campus turnout had collapsed. Turnout was fine. The tablet was not.

If you run a hiring app, split the names:

• Slot selected by the candidate
• Slot confirmed by the hiring side
• Slot cancelled, with who cancelled it
• Candidate marked arrived
• Conversation actually held (if you record that at all)

You do not need all five on day one. You do need to stop presenting slot-selected as if it were a room full of people. When Sitespringhub writes a findings pack, we would rather leave a cell blank than fill it with booked-as-attended.